Delivery Information

Delivery Charges

Delivery Methods

We now use DHL Express as our domestic and International carrier, which is a trackable service to your door.

United Kingdom

£6.00 (free for orders over £250)

Europe

£14.00 (free for orders over £500)

Canada

£13.00 (free for orders over £500)

USA

£13.00 (free for orders over £500)

Japan

£25.00 (free for orders over £500)

South America

£25.00 (free for orders over £500)

Hong Kong, China, South Korea & Australia

£25.00 (free for orders over £500)

Rest of the World

£25.00 (free for orders over £500)

Shipping To Russia

Please note: Customs authorities in Russia have recently tightened restrictions on import shipments to Russia. As a consequence, non-document shipments sent to private individuals now undergo extraordinary scrutiny leading to an increased number of customs holds and delays in delivery.

Important Information For Customers In Russia

Currently we can only ship to business / company addresses in Moscow and St Petersburg.

Music (CD's and Vinyl)

United Kingdom

£3.00

Europe

£5.00

Rest Of The World

£8.00

Delivery Address Options

You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address details at the checkout when prompted. All orders placed before 1pm GMT will be despatched the same working day.

Delivery Times

Please allow 2-3 days extra for orders placed during the busy sale period.

United Kingdom

Next Day if ordered before 12pm GMT

Europe

2-3 Days if ordered before 12pm GMT

USA, Canada, Japan & South America

2-3 Days if ordered before 12pm GMT

Rest of the World

2-4 Days if ordered before 12pm GMT

Returns Policy

We are happy to refund any purchases within 14 working days from receipt. To return an item please contact customer services to obtain a Returns Number which must be included with your return. All returns must be sent via registered mail or via Collect + in their original condition, to the address below.

To find out more about Collect + click here.

Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms. We will refund any sums that you have paid to us with the exception of postage and packing. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.

Returns Address