Consuelo Cardigan in Grey

SHIPPING & RETURN

We offer Standard and Express Shipping

Please note that due to Covid-19 restrictions, some areas may experience delays. Contact our Customer Care for any questions or if you require assistance.

All purchased items can be returned free of charge – including reduced items.

We are happy to refund any purchases* within 14 business days from receipt. All returns must be sent via registered mail in their original condition.

*Excludes underwear, fragrance and cosmetic items which are non-returnable.

Returns and Refunds

About Us

Terms & Conditions

Customer Service

DELIVERY INFORMATION

DELIVERY METHODS

All orders are shipped worldwide via our affiliate couriers.

As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address details at the checkout when prompted. All orders placed before 12PM gmt will be dispatched the same working day.*

*Please allow 2-3 business days extra for orders placed during the busy sale period.

SHIPPING COSTS

EU Countries*: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Click here for more information on shipping and delivery.